Privacy Policy

1. General Information

This document defines the rules for processing personal data and the use of cookies within the website stoves.kawmet.pl (hereinafter: the “Service”).

The controller of personal data is:

ODLEWNIA “KAW-MET” MAREK KAWIŃSKI SP. Z O.O.
Zadąbrowie 311, 37-716 Orły
Tax ID (NIP): 7952568415
Phone: +48 16 672 48 10
Email: sklep@kawmet.pl

The controller conducts business activity in accordance with the entry in the Register of Entrepreneurs of the National Court Register under number KRS 0000960135.

Using the Service means acceptance of this Privacy Policy.

2. Scope of Collected Data

The controller processes personal data provided by users, in particular when:

• registering an account,
• placing orders,
• concluding and performing contracts,
• making payments and settlements,
• handling deliveries,
• processing complaints, returns, and warranty claims,
• contacting via forms,
• subscribing to the newsletter,
• using the Service (data collected automatically).

Types of processed data

Depending on the purpose of processing, these may include:

• first and last name,
• email address,
• phone number,
• correspondence and delivery address,
• IP address,
• browser and operating system data,
• date of birth (optional),
• PESEL or Tax ID (NIP) – only when requesting an invoice,
• bank account number – in the case of refunds.

Providing personal data is voluntary, but necessary to use certain services. Consequences of not providing data depend on the purpose:

• order processing: failure to provide data (e.g. address, name) prevents conclusion and performance of the sales contract and shipment of goods,
• account registration: failure to provide required data prevents account creation,
• newsletter: failure to provide an email address prevents receiving updates and promotions,
• contact form: failure to provide contact details prevents response,
• VAT invoice: providing legally required data (e.g. Tax ID) is mandatory; otherwise, the invoice cannot be issued.

3. Purposes of Data Processing

Personal data is processed for the purpose of:

• managing user accounts,
• fulfilling orders and sales contracts,
• processing payments and deliveries,
• handling complaints and contract withdrawals,
• contacting users,
• fulfilling legal obligations,
• conducting statistics and analysis (e.g. Google Analytics),
• sending newsletters – only with user consent.

The legal basis for data processing is Article 6(1)(a), (b), (c), and (f) of the GDPR (Regulation (EU) 2016/679).

4. Data Storage and Security

The controller stores personal data for the period necessary to achieve the purposes specified in this Policy, in particular:

• order and contract data: for the time necessary to perform the contract, then until the limitation period for claims expires and accounting/tax obligations end,
• user account data: for the duration of the account until deletion upon user request,
• consent-based data (e.g. newsletter): until consent is withdrawn,
• marketing and statistical data: until objection is raised, but no longer than necessary.

The controller applies appropriate technical and organizational measures to protect personal data against unauthorized access, loss, or destruction.

5. Data Recipients

Personal data may be shared only with:

• entities authorized under applicable law,
• companies cooperating with the controller (e.g. courier services, payment operators, IT service providers).

Data is not transferred to third countries or international organizations.

6. User Rights

Each data subject has the right to:

• access their data,
• rectify data,
• erase data (“right to be forgotten”),
• restrict processing,
• data portability,
• object to processing,
• withdraw consent at any time,
• lodge a complaint with the President of the Personal Data Protection Office.

For matters related to data protection, contact: rodo@kawmet.pl

Data is not subject to automated decision-making or profiling.

COOKIE POLICY

1. What are cookies?

Cookies are small text files stored on a user’s device when using the Service. They ensure proper website operation, optimization, and statistical and marketing purposes.

2. Types of cookies used

The Service uses:

• session cookies – deleted after closing the browser,
• persistent cookies – stored until deleted by the user.

Cookies do not contain data enabling user identification.

3. Purposes of cookies

Cookies are used to:

• ensure proper functioning of the Service,
• adapt content to user preferences,
• conduct statistics and analysis,
• carry out marketing and remarketing activities.

4. Managing cookies

Users can change cookie settings in their browser at any time, including:

• blocking cookies,
• deleting stored cookies,
• receiving notifications about cookies.

Limiting cookies may affect some website functionalities.

5. Google Analytics

The Service uses Google tools (Google Analytics, Google Tag Manager, Google DoubleClick), which use cookies to analyze website usage.

The user’s IP address may be anonymized. Data may be transferred to Google servers in the USA in accordance with applicable data protection standards.

Users can block Google Analytics by installing a browser add-on available on Google’s website.

6. Social media plugins

The Service may include plugins from social media platforms (e.g. Facebook). The controller has no control over the scope of data collected by these entities. Detailed information is available in the privacy policies of these providers.